How to Approach Your Home Contractor Problem

Today I was thinking about that fact that I approach most of my home contractor cases the same way, but the path that is followed after the initial steps will vary depending on a number of factors. It also occurred to me that I frequently send homeowners off with a homework assignment before I even meet with them, because they call me before being fully cognizant of their potential damages or without knowing what they want to do next.



More specifically, I get a call like the one I received today where the contractor delayed and delayed, violated the building code by not pulling permits, and then abandoned the job. The homeowner in this case did do some of his homework before calling me, so it was easier to figure out a course of action.



Here are some of the steps to take:



1. Find out if your contractor is registered with the state if you have not done that already.



2. Find out if your contractor is incorporated.



3. Get quotes for completing the work.



4. Have the work evaluated for defects.



5. Speak to your local building inspector and find out whether proper permits were pulled and whether inspections should have taken place.



6. Ask the building inspector to inspect the work and write a report.



7. In some cases, you will want to hire an independent expert to evaluate the work.



8. Document everything! Write a chronology of the events leading up to the breakdown of the relationship.



9. Take good pictures!



10. If you have to do emergency repairs, try to get even more documentation of the problems before they are repaired.



11. Try to determine where your contractor lives and whether he/she is married. (You may ask why? If you try to attach real estate to secure a possible judgment against the contractor, it is harder to enforce a judgment against property owned as tenants by the entirety, which is a form of ownership available to married couples).



12. Do not rashly call and cancel the contract with your contractor, because you could be sued for breach of contract.



13. Know whether your contract has an arbitration and/or mediation clause.



Quite frankly, the more legwork the client does, the less expensive the legal bills. I ask clients to e-mail me their chronologies so I do not have to start from scratch. So, do your homework before calling an attorney, and you will find that your lawyer will be able to offer you more helpful, clear cut advice from the beginning.

Comments

Anonymous said…
Excellent advice. I am a volunteer for a consumer advocacy non-profit org. We have found through our volunteers' and other homeowners' experiences over the years that the tips in this article are exactly what had to be done, to get the most out of a lawyer consultation and start a good paper trail.

One of the saddest types of complaints we receive on builders are those where the homeowner has no paper trail showing they've tried to get the builder to make repairs, and important deadlines have expired.

The short summary of one's complaint is a great tip, too. It's so essential to get (and keep) a lawyer's interest because the homeowner may have to interview quite a few before they find the right one.

C.S., Secretary, HADD.com
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