Thursday, April 06, 2006

If You Are Honest and Reliable, It Does Not Matter If You Are Slow

I was invited to a party last week to celebrate the completion of an extensive addition and renovation at a friend's house. The contractor, the architect and others were all present to appreciate the result of months of hard work. The owners could not have been more pleased. As one of the owners said, "We knew he would be slow, but we did not mind. Our contractor was reliable, and he really listened to what we wanted. He never said anything was impossible, or refused to hear us out."

As a lesson to all contractors, as long as you do your job, and really listen to the clients, they are more likely to tolerate the delays and unforeseen problems that occur. After all, it's the end result is what really matters.